Patients
Patient Portal
Accessing Your Images and Reports
Shire Medical Imaging provides secure and convenient access to your diagnostic images and reports through our patient portal.
Your images are generally available on the same day as your examination. Reports are typically released within 7 to 14 days, once they have been reviewed by your referring doctor.
The patient portal allows you to view, download and share your imaging information when required, helping you keep your health records easily accessible.
Register for Patient Portal Access
To access your images and reports online, please complete the registration form below. Once submitted, our team will activate your patient portal access and provide the information you need to get started.
Your privacy is important to us. All personal and health information is handled securely and managed in accordance with the Australian Privacy Principles.
Register to activate your patient portal
Privacy Notice: Your personal information is securely collected for the purpose of registering your details and providing access to your patient portal. We are committed to protecting your privacy and ensuring your data remains confidential in compliance with applicable privacy laws.
Frequently Asked Questions
Who created my account?
Our reception team will create your Patient Portal account. Once set up, you’ll receive an email with the activation link and code.
How do I activate my account?
Use the activation email sent by our clinic. Visit the provided Patient Portal URL, enter your activation code, and set up a username and password to log in.
How can I change my password?
Click “Forgot Password?” on the login screen and follow the steps to reset your password.
What if I forget my username?
Your username will be included in the password recovery email sent to you.
What if I forget my password?
Select “Forgot My Password” on the homepage. Follow the instructions to receive a temporary password, which you can use to log in and reset your password.
How can I delete my account?
To delete your account, contact Shire Medical Imaging directly.
How can I update my personal information?
For updates to your personal details, please contact our clinic.
How can I access my reports?
Reports are located in the “My Exam History” section. Select an exam to view associated reports and images.
Can I download my reports?
Currently, reports cannot be downloaded, but you can copy and paste the content or print directly from your browser.
Why can’t I see my report?
Reports are typically available within 7 days after your exam. Contact us if your report is delayed.
How can I access my images?
Images are stored in the “My Exam History” section. Click on an exam to view thumbnails, which can be enlarged. You can also pan and zoom images.
Can I download my images?
Yes, images can be downloaded. Open the Image Viewer and click the “Download” button.
What actions can I perform on an image?
You can pan and zoom images, swipe through a series, and pinch to zoom on mobile devices.
I submitted my Patient Portal registration form but haven’t received an email. What should I do?
Some email accounts with high security settings may block or filter the email containing your Patient Portal access link. If you don’t receive the email shortly, please check your spam or junk folder.
If the email still hasn’t come through, your activation code will be sent to you manually from a different email address.
Once you receive your activation code, please complete your registration by verifying your identity here:
👉 https://lradsig.patientportal.intelerad.com/register
If you haven’t received your activation code after some time, please contact your clinic directly for assistance.